Looking to obtain a copy of your medical records?
We offer two ways to access your medical record:
MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.
*Note that some medical records may only be available through our hospital Medical Records office.
Download the MyHealthOne app
You can also download the MyHealthOne app in the App Store and on Google Play to access your health information.
Paper Copy of Medical Records:
Please complete the following steps to obtain a paper copy of your medical records:
- Print and complete the Medical Records Release Form.
- Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
- Mail, fax or personally deliver your paperwork to the facility where you were treated.
For questions regarding obtaining medical record copies, or to obtain the status of your request:
- Phone: (888) 616-5721 (Option 2)
Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call (888) 616-5721 (Option 2)
Urgent Requests, Records for your Physician
For immediate continuity of care, your healthcare provider can request records.
The physician office must fax a written request on their letterhead to (855) 668-0697 indicating the patient's name, date of birth, date of visit in the facility, facility Name and place "STAT" at the top of their request. For assistance call (888) 616-5721 (Option 1).
Insurance, Attorney, Disability and Third Party Requests
Requests should be sent from your insurance company, attorney, or Disability Determination Service can be faxed to (833) 462-1884 or mailed to the facility where the patient was treated.